Chegg return book policy

Chegg makes returning your books incredibly simple, plus it covers the shipping costs so you dont pay an extra dime. Chegg will provide a full refund minus the cost of shipping. There are two fees youll be charged if you return your books late. If you were charged the purchase price but still want to return the book, you must return the book within 7 days of being charged for a refund of the purchase fee.

You can find the date on your return books page as always. They should have a policy in place and they should be tuning it based on recidivism. By continuing to browse the website, you indicate your agreement. If you cancel within 14 days of placing your order, you will get your money back. You have 21 days from your order date to make a return.

If you choose not to ship with ups, you are responsible for shipping costs. Blurb ebooks including pdf books are not subject to the above cancellation policy or the return policy for printed books. We have a 21 day any reason guarantee policy so send that unwanted book back to us within 21 days of placing your order for a refund. To return your rented books you will need to print your prepaid shipping label, place all of the books you wish to return in a box, slap the return label on the box, and drop off the box at ups before your due date. This may occur, for example, if you return a book that has been damaged beyond repair and you are charged for a replacement book, or if you return the wrong book, or if you send the wrong book under chegg s buyback program or send a book under the buyback program outside of the programs time limits. Chegg is an online student hub that, in addition to online textbook rentals, connects students with online tutoring, scholarship services and test prep. Rent or buy textbooks online at and save hundreds of dollars. Chegg will provide a full refund, minus the cost of shipping. A simple 2 step guide for solving this common chegg problem quickly and effectively by gethuman you should be good. Books and other items should be packaged appropriately to keep them from being damaged during shipping. Chegg did your professor change your book on you last. If youre dissatisfied with a digital book that you have rented or purchased from chegg, you can return it for a full refund within 14 days.

The refund policy for digital books is slightly different from physical books. The digital return policy similarly allows the student to return the digital media for a full refund within 14 days if the class is cancelled or the item is no longer needed. Are there any other book renting sites that are cheaper than chegg. If you sign into your account you will be able to look at the books you are currently renting. How does deal with students who dont send back steal. Chegg offers the option to return any rentals within 21 days of your order for any reason, which is a great feature in case you drop or cancel a class. Overview chegg is the leading studentfirst interconnected learning platform, which is ondemand, adaptive, personalized, and backed up by a network of human help.

A simple guide for solving this common chegg problem quickly and effectively by gethuman there are two fees that you will be charged if you return your books late. For a full refund, you can return a textbook within 21 days from the day you placed your order. They also offer a selection of etextbooks, which can be rented to save you time and money. Chegg s philanthropic efforts, in association with american forests, have resulted in the planting of more than 1. I spent 2 days finding my books and comparing prices. After thousands of chegg customers came to gethuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Items purchased at an amazon physical store can be returned within 30 days for a full refund, subject to our other return guidelines listed below. When i worked at chegg it was our number one support question and every year we changed t. Should you need a book past the posted rental term, simply contact chegg before the due date for a free extension. Chegg books are often 90% off the regular retail prices of new textbooks and come with a 21day hasslefree return policy and a 4week free trial of chegg study. On october 30th, 2017, gethumandirtbik2 reported to gethuman that they were having an issue with chegg and needed to get in touch. Your book is returned as of the date that you drop off your book, properly packaged and labeled, with ups for delivery to chegg.

Chegg return policy if youre not satisfied with the physical book you receive or dont want to keep it, just return the book in the same condition within 21 days using the same box and a prepaid ups shipping label. The first fee will be charged after your due date has passed if you havent returned your books. Return instructions place all of your books and the packing slip in the box 1. Gift cards are not returnable except as required by law. Then just take it to your local ups store before or on your return due date. The book also has to be returned in the same condition that it was received in. It is the smarter way to student and it is transforming the way millions of students learn by reconnecting the link between learning and earning through tools and services that support. See rental terms and conditions for more on initial return window and refund policy. Chegg is the leading studentfirst interconnected learning platform, which is ondemand, adaptive, personalized, and backed up by a network of human help. A simple 2 step guide for solving this common chegg problem quickly and effectively by gethuman. Digital books must be returned within 14 days to receive a refund. When returning a book early using the prepaid label, the return shipping costs are covered by chegg. The chegg satisfaction guarantee allows the student to return the book within 21 days for a full refund if they are dissatisfied with the product or find that it is not needed. If the item is in the same condition as when you received it, youll receive a full refund.

To qualify for your refund, your return package must be postmarked by ups within 21 days of your ordered on date. How do i enter an equation or math expression into the math solver. When a book isnt returned by the extended due date, we charge you for the full purchase price of your book minus. You will need to send it back and request the right one, you can call chegg here. New books must be returned in new condition to receive a refund. Request a meeting we invite institutional investors to meet with our management team. You may print your return shipping label by logging into your account. When you rent your book, you will be given a due date for returning the book.

Under the books you should be able to click return. When you rent textbooks from chegg, can you can save yourself money versus buying the books. You go to the site and print a return label free shipping back. Return shipping is free when you use the shipping label provided. This semester, save even more on books and classroom help with the chegg coupon codes below. Chegg book rental return policy satisfaction guarantee. If you change your mind about your order, you need to act fast and issue the cancellation within 30 minutes of. Chegg study pack managing my subscription chegg writing textbooks ordering returns sell books etextbooks. If you are not satisfied with the book you receive, you can return it for a refund within 30 days for semesterlong rentals or 15 days for monthly 30, 60 or 90 day rentals. For now, the due date for your chegg textbook rentals remains unchanged. To return a textbook and get a refund, you have to return the books within 30 days of the original order date. How can i return a book to chegg on the last eligible day. If youre dissatisfied with a digital book that you have rented or purchased from chegg, you can return it for a full refund. I got an email saying the return was complete, but they havent credited my credit card yet, and nobody answers the customer service line when i call.

How do i go about returning unwanted items to chegg. Blurb does not provide the ability for users to cancel orders or obtain refunds for, or to receive replacements of, ebooks including pdf books. What should i do if i no longer want my chegg textbook. Your etextbook access will automatically expire at the date and time indicated under the my. Apply the return shipping label and take the shipment to the carrier listed on your return label. Rentbuy books on chegg save up to 90% on textbooks. You have not viewed or printed, in total, more than twenty percent 20% of the vitalsource etextbook. There are a few important things to keep in mind when returning an ebook you purchased from the vitalsource store. Huge savings with top unique chegg coupons apr 2020. You have 14 calendar days to return an item from the date you purchased it. Just watch the video, throw those books into a box. This means that account holders can return a book within 21 days for any reason. To return the books you purchased with a chegg promo code, all you have to do is repackage your books in any shipping box and attach the shipping label.

There are no steps you need to take to return an etextbook. If you have other problems or questions and you cant find the solution here, please let us know. After our testing, we think that chegg offers some of the best textbook rental options because of its flexible rental periods and instant access to an etext version of your book. The issue was classified by gethumandirtbik2 at the time as a complaint problem, and was later reported to be fixed on november 10th, 2017. Of course, tape the ups label securely to the box when you ship your books back. If you purchased an etextbook, you have 14 days to make a return. From there return the book for a refund and you can order your new one. To return a rental within the initial rental refund period, go to manage your rentals. To avoid additional charges, your return shipments must be scanned and actively en route within the ups package tracking system by the rental return date. By renting through, you are agreeing to return your rental item on or before the due date specified on the on the manage your rentals page in your account.

And if you spot any issues with our how do i get an extension for my books. If you are dissatisfied with the quality of your rental, chegg. Textbook rental prices from chegg can save student up to 90% off. The most common issues with chegg are around customer service.

Just so you know the shipping information should have come in the box from which you received from cheggs. Chegg may change this policy at any time, and the change will take effect immediately for any book rented on or after the date of the change, so please check the websites regularly for the most recent return terms. Chegg uses cookies to enhance your experience, provide personalized ads, and to help us better understand how you use our website and services. If youre not satisfied in any way with the physical book you received, just return the book in the same condition within 21 days using our box and prepaid ups shipping label. The due date for each item you rent as well as the option to extend or purchase your rental are available on the manage your rentals page in your account.

Each digital book can only be returned once for a refund. We are writing new step by step guides every day for problems like this. It is the smarter way to student and it is transforming the way millions of students learn by reconnecting the link between learning and earning through tools and services that. To return your rented book s you will need to print your prepaid shipping label, place all of the books you wish to return in a box, slap the return label on the box, and drop off the box at ups before your due date. You agree that you are responsible for remembering the rental return date and returning the rental to us within the time frame specified. Here are just a few examples of the types of questions we were being asked or problems reported by users like you. At the end of the semester you can keep your book for a small fee, send it back using the prepaid shipping label and you can highlight in the books as you are using them. For a full refund, you can cancel your etextbook order within 14 days from the day you placed your order. Regular paper is fine, both for the ups label and the packing slip that you throw inside the box.